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  • Pre-sale: Is my information confidential?
    Answer: Yes, your information is 100% confidential, we ask for the least amount of information needed to get your account set up safely. Once your account ...
  • Pre-sale: How do I make a web page?
    Answer: Starting a website is easier than ever before. With our easy to use system you can log into your account manager here: Account Manager Then click ...
  • Pre-sale: Where is the servers located?
    Answer: The main servers are located in downtown Los Angeles. We also have backup servers in Las Vegas and round robin DNS servers around the world. ...
  • Billing: How do I update my billing?
    Answer: The easiest way is to log into your main panel from WebHost.pro then click "billing". You can then edit your billing and you can pay ...
  • Billing: How to cancel an account with a Paypal Subscription
    Answer: When using paypal it's a little trickier since we cannot confirm the credit card number for authorization to stop the account. So to protect the ...
  • Billing: How do I upgrade or cancel my account?
    Answer: Please contact us through the "support center" in your Account Manager under "billing". We just need the last four of the cc card to show ...
  • Billing: Why did I get switched to Paypal?
    Answer: This is because your credit card was declined. When this happens rather then keep trying to bill your card we switch you to Paypal so ...
  • Technical: What are my name servers?
    Answer: These are for all web hosting, add-on, and parked domain names: ns1.dwhs.net ns2.dwhs.net ns3.dwhs.net You have to update these with your domain registration company. If ...
  • Technical: What are my name servers
    Answer: These are for all web hosting, add-on, and parked domain names: ns1.dwhs.net ns2.dwhs.net ns3.dwhs.net You have to update these with your domain registration company. If ...
  • Technical: DNS default Apache page error
    Answer: If you are seeing a default apache page error then your dns needs to be refreshed. To fix this just enter your Cpanel, then ...

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