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• Web Hosting: My Microsoft Front Page extensions are not working.
  Answer: My Microsoft Front Page extensions are not working. Front Page is a great program but because of the complexity of making everything at the ...
• Technical: How do I connect to my email account?
  Answer: There are a couple of methods for doing this. The easiest is to log into your control panel, click on "POP email accounts", and then ...
• PHP Help: What PERL modules are installed and available for use?
  Answer: For a list of installed perl modules, log into your cpanel, and click on the "I" icon next to where it says "PERL version" in ...
• Billing: I see two charges on my card, a double charge.
  Answer: When using a direct credit card sometimes the payment will be held (pending) for review. When this happens the bank creates a hold on the ...
• Technical: Why is my e-mail forwarding not working?
  Answer: For your e-mail forwarding to work, you need to add the e-mail used on your web hosting account as a contact in your forwarded email ...
• Billing: How can I get emergency help?
  Answer: The best way to get emergency help is with a support ticket from the emergency department. Log in here: Account Manager From there click the support ...
• Technical: How do I remove FTP access?
  Answer: Your main FTP log in is the same as your account log in. So to remove all access to that FTP log in and change ...
• Pre-sale: How do I install Wordpress?
  Answer: First you need to log into CPanel, you can do this be adding a /cpanel/ after your domain name in the browser or from the ...

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