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  • Pre-sale: What is your plans upgrade/downgrade policy?
    Answer: We allow you to upgrade/downgrade at anytime for no additional fees other then the new plans price. We will pro-rate the rest of the month ...
  • Pre-sale: How do I make a web page?
    Answer: Starting a website is easier than ever before. With our easy to use system you can log into your account manager here: Account Manager Then click ...
  • Pre-sale: How is your web hosting so fast?
    Answer: To be honest it's not one big thing although there is a couple more expensive things we do to be the fastest web hosting available. ...
  • Pre-sale: How much space do I need?
    Answer: Typically the Micro plan is fine for most sites but if you are going to have video or downloadable files you will most likely need ...
  • Billing: How do I upgrade or downgrade my hosting plan?
    Answer: Simply put in a support ticket with the last four numbers of the credit card used and what you want the new plan to be. ...
  • Billing: How do I add more bandwidth or disk space?
    Answer: More bandwidth and disk space is available by request, Just put in a billing ticket with the last four numbers of the credit card on ...
  • Technical: DNS default Apache page error
    Answer: If you are seeing a default apache page error then your dns needs to be refreshed. To fix this just enter your Cpanel, then ...
  • PHP Help: No new posts Can I use PEAR?
    Answer: dwhs web hosting's Linux shared servers and dedicated servers include a PEAR (PHP Extension and Application Repository) installation. You can use PEAR packages by ...
  • PHP Help: What file ext. will not work through email?
    Answer: These file ext. and types are blocked by default. You can compress them or in some case just name them .txt ade Access Project ...
  • Technical: What is .htaccess and mime?
    Answer: What are .htaccess files? NOTE: Do not edit the .htaccess file if you are using MS Frontpage! Frontpage uses the .htaccess file, and editing it ...

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