I see two charges on my card, a double charge.


When using a direct credit card sometimes the payment will be held (pending) for review. When this happens the bank creates a hold on the payment. This amount shows as pending but never gets charged. It also cannot cause a over the limit fee. It is possible to see several holds on your account because of the payment not being verified and the payment being attempted again it again. This can be from changing the address and expiration date for example.

We monitor each transaction to make sure each held payment is voided and never charged.


There is nothing you need to do, just wait a couple days and you will see the extra amount fall off of your account status.

Tags: bank statement, double charge, duplicate, held, hold, payment error, pending
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